Accessibility Statement

Our commitment

Ember is committed to making both our website and app as accessible as possible for everyone who uses them, including people with disabilities. We want Ember to feel calm, legible, and usable whether someone is navigating with a keyboard, screen reader, zoomed text, reduced motion settings, or other assistive technology.

Accessibility is part of how trust is built. We review our interfaces, language, and interaction patterns regularly so the experience can keep improving as the product grows.

Conformance status

The Ember website aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. We use those guidelines as the standard for design and development decisions across the site.

Some areas may not yet fully conform in every scenario, especially interactive demos and other richer preview surfaces. When we identify issues, we treat them as part of the ongoing product maintenance work rather than as an afterthought.

Technical specifications

The Ember website relies on HTML, CSS, JavaScript, and Next.js. It is designed to work in current versions of major browsers and to remain usable with common assistive technologies such as VoiceOver, NVDA, JAWS, TalkBack, browser zoom, and keyboard-only navigation.

The site also respects reduced motion preferences, provides visible focus states, and supports light and dark themes. Some assistive technology combinations may interpret richer animated widgets differently, particularly where the experience is meant as a product preview rather than a core navigation surface.

Known limitations

We are actively improving a small number of areas that may still present friction for some users.

The homepage Check-In demo is interactive and keyboard accessible, but some screen reader users may find the pace of the simulated state changes less clear than a simpler static explanation. The Ember Name preview tool uses structured controls, but the multi-step quiz flow may still feel more comfortable with visual focus than with spoken context alone. The testimonials carousel supports keyboard navigation and pause behavior, though some screen reader users may prefer to pause movement and move through the content more slowly.

If any of these areas make the site difficult to use, contacting support is the best workaround for now. We can provide the same information directly and use that feedback to guide the next accessibility improvements.

Feedback and contact

If you notice an accessibility barrier on the Ember website or app, please contact us at support@emberwellnessjournal.com. We aim to respond within 1-2 business days and will let you know what we are able to do next.

Formal complaints

If you are based in the United Kingdom and feel your accessibility concern has not been handled adequately, you can contact the Equality and Human Rights Commission. If you are based in the European Union, you can contact the relevant national authority responsible for accessibility or equality complaints in your country.